Coverage & Benefits

What do I get with the Healthy Paws plan?

Healthy Paws offers choices–including no payout limits and up to 90% reimbursement. Most claims are processed in 2 days. You can visit any licensed vet or access unlimited 24/7 virtual vet care via your included Airvet service.

 

What does pet insurance cover?

Pet insurance is designed to cover the unexpected accidents and illnesses that you just can’t plan for, such as when the dog swallows something he shouldn’t, or the cat gets a urinary tract infection. With a Healthy Paws plan, you can be covered for your vet bills for these unexpected incidents. Coverage includes emergencies, hereditary or congenital conditions, cancer, and chronic conditions.

Can I use any vet?

You can visit any licensed veterinarian and your Healthy Paws plan will reimburse you based on your actual vet bill, as opposed to some plans that reimburse based on what they think the treatment for a specific condition should cost.

Benefits of the Healthy Paws plan

One simple plan

We offer one easy-to-understand pet insurance plan that covers new accidents and illnesses— including injuries, cancer, genetic conditions, alternative and emergency care. Customize your deductible, reimbursement percentage, and annual limit to find the right fit.

Committed to our customers

Our commitment to our customers is to provide unparalleled service and support, and access to a great pet insurance plan. Our customers think highly of us and have given Healthy Paws the highest rating at Consumers Advocate, Canine Journal, and many more review sites.

Airvet access included

Connect with a vet or vet tech 24/7 via the app. With Airvet, you can skip the stressful clinic visit for everyday concerns and get peace of mind when you need it most.

Most claims are processed within 2 days

Our team of pet passionate claims adjusters work tirelessly to process most claims within two business days. Plus, submit your claims in just seconds by simply uploading a photo of the vet bill through our mobile app or online. It’s that easy!

Healthy Paws pet insurance covers all of these

If your pet needs treatment for a new accident or illness (except pre-existing conditions or as otherwise excluded under the policy), your pet's veterinary bills will be eligible for coverage.

Illnesses & accidents

Hereditary & congenital conditions

Hip Dysplasia

Chronic conditions

Cancer treatments

Emergency & speciality care

Alternative treatments

Non-routine dental

Diagnostics/X-ray, ultrasound, lab testing

Surgery/hospitalization

Prescription medications

Get a quote in seconds for care that shows up when it counts

Plan exclusions

Pre-existing conditions

Pre-existing conditions are not covered under our insurance policy. A pre-existing condition means that the condition first occurred or showed clinical signs or symptoms (there doesn't need to be a diagnosis) before your pet's coverage started. However, curable conditions that fully resolve and remain symptom- and treatment-free for a continuous period of 365 days may be eligible for coverage. For specific coverage information, including waiting periods, please review your state-specific policy.

Preventive healthcare

Preventive healthcare is not covered. This includes vaccinations or titer test, parasite/flea control, heartworm medication, de-worming, nail trim, grooming, anal gland expression, spaying and neutering and dental healthcare. 

However, when teeth are injured due to an accident, the plan does cover the cost of extraction and/or reconstruction of damaged teeth. Learn more about dental coverage.

Pre-existing cruciate ligament injuries

Pre-existing cruciate ligament injuries are not covered, and if the cruciate ligament on one leg is injured prior to enrollment or during the 15-day waiting period, then the cruciate ligament on the other leg is excluded from coverage. This is the only bilateral exclusion in our policy. Treatment for cruciate ligament injuries is covered if it is not pre-existing.

Other exclusions

The plan does not reimburse the costs, fees or expenses associated for elective procedures, boarding, behavioral modification, training, therapy or medications for behavioral modification. Please see the policy for more information on exclusions.

Examination fees

Examination fees are not covered under our insurance policy.

Our commitment shines in our reviews

At Healthy Paws, our mission is simple: take care of pets and the people who love them with top-notch customer service and one of the highest-rated pet insurance plans out there. Our pet parents and experts are feeling the love. 

Hear From Our Customers

“Because of Healthy Paws, we simply loved on him and nursed him; we never worried about how we would pay for his care.”

Kat | Pet Insurance claim stories

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