Two options for fast claims reimbursement

Filing claims is simple - sign into the Customer Center or download the mobile app to file from your phone. No forms are required and most claims are processed in 2 days! When funding is urgent, you can also contact the Healthy Paws Direct Pay team to reimburse your vet directly.

Direct Pay helps you say “yes” when care is critical 

Healthy Paws can arrange to reimburse your vet directly, enabling you to say yes to life-saving care for your pet when funds are tight. The Healthy Paws Direct Pay team works with your vet’s office to get the documentation needed to approve and pay your claim to the vet, so your pet’s treatment can proceed. See more details in the FAQs below.

“We had a pet with a foreign body obstruction. The owner was heart-wrenchingly honest, stating she simply could not afford the procedure up front and feared she would have to say goodbye. When we confirmed approval with Healthy Paws Direct Pay, the relief on her face was indescribable.”

ellenmary kelley | redbank veterinary hospital